What do you charge for postage?
All orders up to the value of £100.00 are subject to a flat rate shipping charge of £4.95. Orders over £100.00 will be shipped free of charge.
How long does delivery take?
All orders are normally sent out in 1-2 working days by either royal mail 1st class, first class recorded, royal mail standard parcels or courier service unless advised otherwise. A signature will be required.Orders should be with you within 1-4 working days of paying . We do not post on weekends or bank holidays.
Do you ship internationally?
Due to international restrictions on certain items we sell continental orders will not be taken at the moment but may change in the future.
In the unlikely event that your bb gun arrives defective we will replace the defective or missing part. Always give us plenty of details about the fault, and if it is just a mag you are sending, tell us it is part of the gun. Items damaged during shipping will be replaced free of charge.
Please do not just send your faulty or damaged item without contacting us first, as your BB gun may become lost in transit and we are unable to offer a full refund on missing items.
If you wish to return your purchase for any reason other than a damaged item, the goods should be unopened and in the condition you received it. All cancelled orders are subject to a 15% restocking fee.